We at Never Fully Dressed take the well-being of our staff, partners and customers very seriously and are doing our utmost to work inline with UK Government advice and guidelines.
We sincerely hope you're staying safe and keeping positive during this unprecedented and uncertain time.
We're monitoring the COVID-19 situation worldwide. Things are changing quickly and we're doing our best to adapt as we learn and know more.
Here is the best place to stay up to date.
We thank you for your contiuned support and understanding during these trying times.
Take care of yourselves and each other.
Stay safe Love Team NFD XXX
DELIVERY AND SHIPPING
We're still open online and currently operating as normal.
Our logistics and delivery partners are closely monitoring the health and well-being of their staff and implementing the recommendations made by national and international organisations concerning social distancing, sanitisation and other precautions. Please note that deliveries may be delayed due to Covid-19.
Please continue to contact our Customer Service who, as ever, will be delighted to assist you with your enquiries from their home offices (see some images below #stayathome).
If you wish to contact us; our customer service team are available via phone (0203 861 5959) or Live Chat (via website) from8am - 8pm Monday - Friday.
Or you can always drop us an email: firstname.lastname@example.org
We love a bit of FaceTime with our besties but during this time, and while practicing that ever important social distancing, stay connected with us @neverfullydressed on Instagram or get involved with the conversation using hashtags
Returns can be done as usual within 28 days from receipt.
Whilst there is no current evidence (according to the World Health Organisation) that COVID-19 can be transmitted via fabric/clothing we are taking extra precautions and there may be an extra 3-5 working day delay in processing your refunds at this time.