Delivery and Shipping

We pride ourselves in handling your orders quickly and efficiently, with most orders dispatching within 24 hours of being placed; however, some orders may take up to 48 hours to process. Should any unforeseen delays occur, you will be notified within 48 hours of placing your order.

We offer FREE DELIVERY to the following countries:

UK

USA

AUS

Orders over £125

Orders over £200

Orders over £200

3-5 working days

7-21 working days

7-21 working days

 

Delivery Method, Time and Cost

United Kingdom

Standard Delivery

Special Delivery

48 hours

Order Placed by 2pm Weekdays

48 hours / up to 3-5 working days

Next Day Delivery by 1pm

£4.00

£10.00

 

International

Europe

Rest of the World

5-14 working days

7-21 working days

£10.00

£15.00

 

How To Track Your Order

You can track your order using the tracking number and the link on your dispatch confirmation email. Alternatively, you can sign in to your Never Fully Dressed account to check your order status.

When will my order be sent?

We aim to dispatch orders placed before 2pm on the same day.

Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.

During sales or busy periods delivery may take 5-7 working days.

What if I am not home when they deliver?

We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address. However, if you are out, the usual procedure is for the delivery service to leave a “We Stopped By” card. You can then collect from a depot or re-arrange delivery for a time that suits you.

Never Fully Dressed do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility, if you fail to receive your parcel.